Simplify Service Delivery, Track Every Project, and Elevate Customer Experiences with Smart ERP

In a service-based economy, your business is built on precision, people, and performance—not physical products. But with shifting client expectations, rising project complexity, and fragmented tools, delivering value consistently can be a challenge. 

SAP Business One, configured for the service sector by the SAS Infosystem team, provides a unified ERP platform that connects your people, clients, projects, and billing in real time. Whether you’re delivering IT services, consulting, field maintenance, or creative work—SAP B1 helps you manage resources, track profitability, and deliver projects on time, every time. 

SAP Business One - Modules for the Service Industry

SAS Infosystem’ industry-aligned ERP solution equips service-based businesses with tools to manage engagements, monitor KPIs, and build client trust through transparency. 

Project & Task Management 

Resource Allocation & Timesheets 

Service Contracts & SLAs 

Issue Tracking & Ticketing 

Customer Relationship Management (CRM)

Quotation & Proposal Management 

Recurring Billing & Retainers 

Features of the SAP Business One for Service Industry Solution
360° Project Visibility

Track project health, status, costs, and client communications in real time to avoid overruns and miscommunication. 

Integrated Financial Management

Align service billing, revenue recognition, and expense tracking seamlessly with finance and accounting. 

Mobile Access for Field Teams

Enable on-site service teams to access project updates, log time, and view tasks from any location. 

Knowledge & Document Management

Store client documents, project templates, service manuals, and deliverables securely with controlled access. 

Real-time Profitability Tracking

Monitor margin per project, client, or department with live dashboards—enabling proactive decision-making. 

Custom Workflows & Approvals

Implement role-based approval processes for service quotes, contracts, and client change requests. 

Built-in Compliance & SLA Monitoring

Stay compliant with industry regulations and meet client obligations through integrated alerts and dashboards. 

SAP Business One for the Service Industry

SAP Business One transforms fragmented service operations into a connected, intelligent service delivery model. From onboarding clients to managing tasks, tracking hours, generating invoices, and closing tickets—everything flows through one intuitive ERP platform. 

Whether you’re running an IT services firm, a marketing agency, a field support business, or a consulting practice—SAP Business One gives you the control, insights, and automation to exceed client expectations, improve profitability, and scale sustainably.